Contact us
Dear Client,
Please be informed that SCFHS’s main branch (Located in Riyadh, Diplomatic Quarter) has been closed since June 2024 until further notice.
We will be pleased to serve you at Al Sahafah branch or through our electronic channels.
Please be informed that SCFHS’s main branch (Located in Riyadh, Diplomatic Quarter) has been closed since June 2024 until further notice.
We will be pleased to serve you at Al Sahafah branch or through our electronic channels.
Communication channels
Tawasul
E-Tickets
From Sunday to Thursday
07:30 AM - 03:30 PM
Call Center
920019393
From Sunday to Thursday
07:00 AM - 05:00 PM
Official customer care account
@SchsCare
All weekdays
08:00 AM - 10:00 PM
Whatsapp business
24/7
Contact with the Secretary-General
Appointments
Branch visit
From Sunday to Thursday
07:45 AM - 03:00 PM
Virtual visit
From Sunday to Thursday
07:45 AM - 03:00 PM
Phone call
From Sunday to Thursday
07:45 AM - 03:00 PM
Customer Voice
Complaints and Suggestions
All weekdays
07:30 AM - 03:00 PM
Tawasul
Communication channels
Tawasul system is a system specialized in submitting inquiries, complaints and suggestions, following up on requests and technical support, in an electronic form without the need to visit SCFHS branches.
The application must be submitted by the client himself and he will be responsible for the information included and any error in the information will lead to the rejection of the application.
Contact with the Secretary-General
Communication channels
The “Contact the Secretary-General” service aims to enhance customer satisfaction by handling complaints, requests, and reports that require escalation to officials of the Saudi Commission for Health Specialties. This service is part of the Commission’s ongoing commitment to improving the quality of services provided and elevating the level of interaction with clients through official digital channels.
The request must be submitted by the client personally, and he will be responsible for the accuracy of the information provided in the request. and Any incorrect information may lead to the rejection of the request.
Branch visit
Communication channels
You can book an appointment through the system to visit one of the Saudi Commission for Health Specialties' branches around the Kingdom and meet a customer service representative to answer your inquiries and follow up on your requests.
Virtual visit
Communication channels
You can book an appointment through the system to communicate via Microsoft Teams application and meet a customer service representative to answer your inquiries and follow up on your requests.
Phone call
Communication channels
https://scfhs.org.sa/en/tawasul#tawasol-formYou can book an appointment through the system to communicate by phone with a customer service representative to answer your inquiries and follow up on your requests.
Complaints and Suggestions
Customer Voice
Tawasul system is a system specialized in submitting inquiries, complaints and suggestions, following up on requests and technical support, in an electronic form without the need to visit SCFHS branches.
The application must be submitted by the client himself and he will be responsible for the information included and any error in the information will lead to the rejection of the application.