HAYAD - Electronic Grievance Service

It is an electronic system that allows SCFHS’s clients and beneficiaries to submit a request to review the final administrative decision issued against any of them, which is in return for specific fees that are fully refundable in the event of a reversal of the administrative decision issued by SCFHS. To apply for this service, you must have previously submitted your objection via Tawasul electronic service, and the ticket has been closed.



Service Beneficiaries:

  • Health practitioners
  • Trainees in SCFHS's programs
  • Continuing medical education providers
  • Health associations